Business customers can contact their relationship officer or call the Business Banking Center at 78, the financial institution said.įor now, all its branches, with the exception of five, will operate during regular hours, including those located in shopping centers. I am confident that, exercising prudence, working together and being supportive, we will overcome them and move forward, just as we have done in recent years,” he said.Ĭlients who are financially affected and need assistance regarding their mortgage loans, personal loans, auto loans or leases, or credit cards, should call 78 or 1-83. “The coming days and weeks will present challenges that we have never faced.
“At Popular we’re prepared to handle the situation and are ready to support our clients,” said CEO Ignacio Álvarez.
MONEYHOUSE CAROLINA CAROLINA WINDOWS
Therefore, each person should discuss their need with their bank so that it determines the aid they qualify for,” Bankers Association Executive Vice President Zoimé Álvarez-Rubio said.īanco Popular de Puerto Rico, for one, is urging customers to use drive-up windows and online services to avoid going to branches. “It is important to note that several duties and sectors were excluded from the closure established the executive order, such as the banking industry itself, so that many people will continue to work and will not be economically affected. The Puerto Rico Bankers Association said among other measures, local banks have implemented recurring periods of hand washing for employees, a control of the number of people who can enter a branch at the same time, cancellation of staff and executive work trips, a reduction of in-person meetings and strict cleaning parameters of office facilities and equipment. Given the crisis that Puerto Rico is experiencing due to the coronavirus (COVID-19) preventive lockdown, several major banks and financial institutions are taking special measures to attend to customers, mostly remotely.
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